THUNDER BAY, ON – December 16, 2021
The world of unified communications is centered on the idea of leveraging powerful technologies and applications to
boost productivity. When individual employees have superior tools they are able to do more with less and increase bottom-line profitability. However, many businesses are becoming increasingly familiar with the concept of planned obsolescence, which is a policy of planning or designing a product with a limited useful life, so it will become obsolete, unfashionable or no longer functional after a certain period of time. Phone systems and data networks are beginning to show signs of planned obsolescence and business owners are beginning to reexamine their communications infrastructure. Small to medium-sized businesses (SMBs) need to take a close look at their phone systems to evaluate
when obsolescence will strike and what steps they can take to avoid this.
Many of the existing phone systems that businesses are currently running have been discontinued and no longer supported by the manufacturer. This basically means that the technology has run its course, stopped being manufactured and is becoming exceedingly difficult to service. In other words, if a business is running its
communications infrastructure on obsolete technology, when it breaks down there won’t be anyone to help
fix it. This is a giant risk that business owners are taking when their customer relationships are on
the line. An outdated phone system will ultimately crash. Businesses cannot afford to go down and cut
off all contact with their customers.
As more businesses utilize key SaaS (software-as-a-service) apps like Slack, Office 365, GSuite and Salesforce to power their operations, the more attractive those services have become to cybercriminals. TELECO is now leveraging AI to heighten defenses so that businesses can continue to work with their favorite SaaS applications, but can also rest assured that their access to those mission-critical programs remains 100% secure. AI is like adding another layer to an organization’s security stack that constantly evolves into a better version of itself.
“Here at Teleco, we are educating companies on the risks associated with manufacturer discontinued phone systems as well as their options for new technology,” stated Penny Belluz, Director of Operations of Teleco. “This is an exciting time in our industry because with the advent of SIP (session initiation protocol) many companies can easily cost justify the adoption of today’s technology. Plus, these businesses will benefit from applications and features designed to increase their profitability, enhance their employees’ productivity, and give them a competitive advantage, something their outdated phone system cannot do.”