Forget about your network and focus on your business!

A comprehensive Managed IT solution in Thunder Bay

We are a proactive outsourcing partner that can suggest meaningful improvements in business processes, and share best practices. We can help establish goals that focus on how improved IT services delivery can result in better business value.

TELECO has a robust IT services model that can be built in a way that best suits your specific business needs. We offer a full Managed Services model which allows you to bundle specific services for a low fixed monthly cost or choose from the list of services below and pick and choose A LA CARTE so as to pay as you need.   We offer IT support when you need it and proactive desktop and network support for continuous piece of mind.

Benefits

  • Accessible & Responsive Support for your employees enhances productivity
  • Diverse Expertise ensures all of your support needs are met
  • Reduce costs through a proactive support model
  • Stabilize and secure your environment
  • Guaranteed Service Levels ensure you have support when you need it
  • Ongoing business reviews ensure we are providing the support you need

Features

  • US Based Help Desk & Network Operations Center
  • 365, 24×7 monitoring and support using ITIL-based best practices and methodologies
  • Patch assessment, vulnerability scanning, and security reporting to help stay ahead of today’s cyber security vulnerabilities.
  • Proactive management to handle day-to-day maintenance tasks
  • We leverage an Alliance Accredited Master MSP for our remote support solutions

Network Services

Full Managed IT network service

Server & Workstation Support

Dedicated server support

Network Assessments

Evaluate the current-state environment

Business Continuity

Online Data Backup & Restoration

Cloud Solutions

Finding the right solutions

Cyber Security

Trusted Network Protection