July 2024 Newsletter | Your NEW Customer Portal! Plus, We Celebrate Adriana & Shane ๐Ÿ˜„

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Welcome to the July edition of Teleco’s newsletter! This month, we’re excited to delve into the three pillars of cybersecurity, ensuring our community stays informed and secure in an ever-evolving digital landscape. Additionally, we’ll be celebrating some remarkable work anniversaries of our dedicated team members, whose commitment drives our success. Finally, we are thrilled to introduce the new Teleco Customer Portal, designed to enhance your experience with streamlined features and improved accessibility. Let’s dive into the details

Ready to challenge your tech savvy? Dive into this riddle and test your tech knowledge!

I scan for threats with keen precision,
Protect your system from every incision.
Viruses fear my watchful eye,
What am I that keeps your tech sky-high?

(find the answer at the bottom of the email!)

The 3 Pillars of Cybersecurity: Is Your Business Adequately Supported?

Cybersecurity is a layered approach that requires all 3 pillars – people, process, and technology – to work together.

๐Ÿ‘คย People:ย Employees need to be aware of the risks associated with cyber threats and how they can be mitigated. It’s important to create a culture of cybersecurity awareness and provide ongoing training.

๐Ÿง‘โ€๐Ÿ’ปย Technology:ย ย This includes firewalls, antivirus software, and intrusion detection systems, among others. It’s important to regularly assess and update your technology to ensure that it’s keeping up with the latest threats.

๐Ÿ“ย Process:ย ย Having policies and procedures that are regularly updated and followed, as well as having incident response plans that are tested and updated regularly.ย ๐Ÿ‘Œย It’s important to have a clear and consistent approach to cybersecurity across the entire organization.

By focusing on these 3 pillars, organizations can significantly reduce their risk of a cyber-attack.
Talk to one of our cyber experts todayย ๐Ÿ“จsales@teleco.ca

Celebrating Adriana and Shane's Work Anniversaries with Teleco! ๐ŸŽ‰

Congratulations to Adriana Crupi who celebrates 18 years with us! Adrie is the heart of our team, efficiently organizing our technicians and engineers daily. If you’ve reached out for service or MAC (moves, adds or changes)ย  work, you’ve experienced her exceptional support.

Adrie’s dedication and willingness to help with any project or initiative make her invaluable to our team. She embodies true camaraderie and feels like family to us. Congratulations, Adrie! Here’s to many more years together!

July marks Shane’s first year with us! As an IT Engineer on our Help Desk, Shane resolves tickets daily with ease, making technical problems seem simple. Our clients love working with him, and he’s always eager to learn new technology and help with any project.

Shane has been a huge asset to Teleco, and we look forward to many more years together. Keep up the great work, Shane!

Introducing the New Teleco Customer Portal!

We are thrilled to announce the launch of our new Customer Portal, designed to make doing business with Teleco even easier and more efficient. As a technology company, we are committed to leveraging the latest tools to enhance our customer service.

Our new portal offers a range of features to streamline your interactions with us:

โœ…ย View and Approve Quotes:ย Easily access and approve quotes online.

โœ…ย Create Service Tickets:ย Submit service tickets with just a few clicks.

โœ…ย Track Updates:ย Stay informed with real-time updates on your service tickets.Access and Print Invoices: Conveniently view and print your invoices anytime.

โœ…ย Knowledge Base:ย Explore a wealth of information in our comprehensive knowledge base.

We’re excited to bring you this enhanced service as we continue to prioritize your needs and satisfaction.

The new customer portal is available on our website.ย Click here to register and log in!

Teleco Shifts Into Gear At Thunder City Speedway!

What an incredible night Team Teleco had at Thunder City Speedway supporting local racing talent! We were thrilled to cheer on the skilled drivers including our sponsored racer, Kolby Reed, alongside Tanner Henderson, Nathan Henny, and Michael Shalley. ๐ŸŽ๏ธ

It was a fantastic opportunity to connect with the racing community and show our support for Thunder Bay’s racing scene.ย  To learn more about CRT racing and Kolby Reedย visit the website hereย or to catch some great local racingย visitย Thunder City Speedway!