Staff Bio’s

The most rewarding part of my role is knowing that we created something that gainfully employs approximately 25 people (at one time when we owned the stores in the western provinces, it was close to 100) and most have families in this community and this is how they are supported.

Teleco™ also supports many great causes here in Thunder Bay and this, too, is very rewarding to give back to the community we were raised and love.

I enjoy, first and foremost, the people I work with and second, the business is in a continuous state of change, so there is something new every day.

In my spare time, I enjoy camp, golf, Arizona, and spending time with my family.

Read Frank’s Story

I’ve been with Teleco™ since: 1985

Penny.Belluz@teleco.ca

807-346-7294

I am a passionate business professional dedicated to delivering exceptional customer service and promoting a culture of health and wellness within Teleco, a leading technology company. Our primary focus is making technology easy for small businesses, enabling them to concentrate on their core competencies and effectively run their operations. At Teleco, we understand small businesses’ unique challenges in today’s fast-paced digital landscape. That’s why we specialize in providing comprehensive technology solutions tailored to their needs. Our expertise encompasses a range of essential tech services, including business phone systems, data cabling, IT services, cybersecurity, and building security.

We take pride in simplifying complex technological concepts and delivering user-friendly solutions that empower small businesses to thrive. By leveraging our extensive knowledge and experience, we enable our clients to harness the power of technology effectively, streamline their operations, and enhance their overall productivity.

In addition to our commitment to technological excellence, we are equally dedicated to the well-being of our employees and the community we serve. As an active volunteer in the community and a Board member of Out Kids Count, a non-profit organization, I am proud to contribute to the betterment of society outside our business operations.

Within Teleco, we foster a culture of collaboration, innovation, and continuous improvement. Our team of experts works tirelessly to stay at the forefront of technological advancements, ensuring we provide our clients with the most up-to-date and cutting-edge solutions. By offering a comprehensive suite of services, we are a trusted partner for small businesses, delivering customized solutions that meet their unique requirements and contribute to their long-term success.

I am honoured to be part of the Teleco team, a company that combines technological expertise with a genuine commitment to customer service, employee well-being, and community engagement. Together, we strive to simplify technology for small businesses and give back to our community.

Outside of Teleco, I find fulfillment in volunteering, engaging in various sporting activities, and cherishing moments with my loved ones at our camp.

I’ve been with Teleco since: November 3, 1996

Certifications:  Avaya Scopia™ Solution, Avaya SME Communications, Avaya Contact Center Solutions for IP Office, Avaya IP Office™ Platform, Health and Safety Awareness Training for Workers, Health and Safety Awareness Training for Supervisors, WHMIS Training, First Aid Training, Continuum Cybersecurity Certification

Ryan.Johnson@teleco.ca

807-346-7280

The most rewarding part of my job is designing solutions for our customers that leverage new technology. The sense of accomplishment that comes from helping to make my customers more profitable and competitive in their space is what keeps me fully engaged in my industry.

When you are able to achieve a great sense of accomplishment at work while pairing that with a truly incredible organization, the sky is the limit for success. Teleco has been and will continue to be a pillar in our market because of the people we employ and the shared vision of exceptional customer experiences.

In my free time I most enjoy spending time with my three young children, they are full of life and keep me young at heart. I enjoy most outdoor sports with the most recent interest in improving my golf game!

I’ve been with Teleco since: February 2012

Certifications:

• Avaya: SMB Sales & Design
• Avaya: Midmarket Sales & Design
• Avaya: Video Conferencing Sales & Design
• HPE: Networking Sales & Design
• HPE: Printers Sales & Design
• HPE: Server Sales & Design
• WatchGuard: Networking Sales & Design
• Cisco: Networking Sales & Design
• Cisco: BE4k Sales & Design
• Microsoft: OLP Sales & Design
• Microsoft: Office 365 Sales & Design
• Cloud: VOIP & Workspace Sales & Design
• Ubiquiti: Wireless P2P Sales & Design
• Structure Data Cabling: Copper & Fiber Sales & Design
• Continuum Cybersecurity Certification

Spencer.Graham@teleco.ca
807-346-7266

The most rewarding aspect of my job is interacting with our clients and providing them with solutions to help them grow their business.

What separates TELECO from the competitors? It all starts with our team! TELECO is a great place to work because of our team/ family environment. This is reflected in how we approach and communicate with our clients to ensure total satisfaction.

In the winter you can probably find me at the local outdoor hockey rink and in the summer on the golf course. I enjoy spending as much time as I can outside. I’m a huge Ottawa Senators fan as I grew up in that area. I enjoy travelling and spending time with family.

Favourite quote:
“You miss 100% of the shots you don’t take.” – Wayne Gretzky

I’ve been with Teleco™ since: March 17th, 2016

Certifications/Designations

• AXIS Certified Professional

richard.martin@teleco.ca

Certifications/Designations

• Axis Certified Professional

Adriana.Crupi@teleco.ca

807-346-7288

It is great to work for an organization that is family orientated.  I work with an amazing team that I consider family.

Being the voice of TELECO it is very important to make sure we provide great customer service to all of our clients. Every day is a different challenge, having a knowledgeable and caring team to work with helps accomplish solutions for our customers.

My favourite thing to do in my spare time is spend time with my husband, my two sons and have a glass of wine around a fire.  There’s nothing better than cooking homemade Italian food for our family and friends.  I’m active with the community donating my time to local organizations.

I’ve been with TELCO since June 2006.

Hi from Mohamed! I’m thrilled to be part of the TELECO family. My journey began with a strong foundation in engineering, leading to postgraduate degrees in Supply Chain Management from Seneca College and International Business Management from Confederation College. These experiences have equipped me with the knowledge and skills to excel in my current role.

Thunder Bay holds a special place in my heart, and joining TELECO feels like a perfect fit. I’m already learning so much from this amazing team. In my role, I work behind the scenes handling purchasing, inventory management, and coordinating logistics to ensure smooth operations. I’m grateful for the opportunity to grow and contribute alongside such talented colleagues. The support and camaraderie here are incredible, and I’m excited to continue my journey with the company, contributing to the community I love.

Outside of work, you can often find me playing cricket or soccer, diving into video games, or enjoying music, which is an essential part of my daily routine. I also have a passion for cars and
love going for rides with my favorite music playing. My time in Toronto for my supply chain course was invaluable, but now it feels like just another vacation spot.

“If not today, it will happen one day!” —this is the mantra that fuels my passion and perseverance, a constant reminder to keep striving for my dreams.

Certifications

• Bachelors in Mechanical Engineering
• PGDM in Supply Chain Mgmt
• PGDM in International Business Mgmt
• SAP Analytics Cloud
• TCPS 2-CORE
• AE-EVD
• WHMIS2015.

tyler.friesen@teleco.ca

At Teleco, I’m at work behind the scenes. I enjoy working at Teleco because I get to work with the staff
and management to help provide the best solutions possible for clients. It truly feels like “team” work
and I really enjoy the folks that I work with.

The IT & Technology field is always changing so there are always plenty of new challenges and problems
to solve.

When I’m not at work I enjoy playing hockey and really anything sports related. I also really enjoy
volunteering as a sound technician at my church.

I grew up in Northwestern Ontario and attended both Confederation College and Lakehead University
during my post secondary education. I worked as a public accountant and received my CPA designation
before joining Teleco.

Gerry.Berezowski@teleco.ca

At Teleco, I’m involved in business phone system design and installation, service, and engineering.

I really like to installing systems that I have designed specifically for a certain customer. After designing the business phone system, also get to install the system which is very gratifying.  I  also like traveling to different towns to work on a job.

I enjoy working at Teleco because I work with the best group of coworkers.

I enjoy camping fishing hunting and trapping.

I’ve been with Teleco since: March 1, 1986

Certifications:  Belden Fiber Installation, Belden Copper Installation, Systimax SCS Installation and Maintenance, Commscope Uniprise Copper Installation, Commscope Uniprise Fiber Installation, Basic Underground Hard Rock Mine – Common Core program # 770225, Fall Protection Training, POST (Petroleum Oriented Safety Training), Asbestos Awareness Training, Health and Safety Awareness Training for Workers, WHMIS Training, First Aid Training, Propane Training, CommScope Certified Installing Premises Cabling Systems ACT1, CommScope Certifying and Troubleshooting Premises Cabling Systems ACTII

david.doliska@teleco.ca

geoffrey.holtby@teleco.ca

As a technician here at Teleco, I get to work with a variety of different clients every day, helping them with anything from administering their voicemail system, to troubleshooting their computer network, to installing a whole new business phone system or implementing a modern Voice Over IP solution.

That variety is what makes working at Teleco so rewarding. I never know what I’m going to be doing next week, but I know it’s going to be something interesting where I’m helping local businesses solve problems to make sure that the technology they rely on runs as smoothly as possible.

In the time I’ve been working here, I’ve learned new skills, met lots of interesting people and I’m proud to have become part of a fantastic team.

In my spare time, I’m an avid cyclist, an enthusiastic cook, and a dabbler in photography.

I’ve been with Teleco since May 2017

Certifications: Watchguard Network Security Certified, Watchguard Secure Wi-fi Certified, Continuum Cybersecurity Certification

An international student, I graduated from Confederation College in the ICT Solution for Business program. I possess extensive experience in translating intricate conceptual ideas into user-friendly web and mobile applications, as well as teaching various software development courses. My expertise lies in troubleshooting software code and transitioning outdated software technology into the latest technology.

I am thrilled to have joined Teleco as a Project Engineer since May 6, 2024. Teleco provides me with the opportunity to expand my knowledge base by learning new technologies while fulfilling my responsibilities within the company.

Outside of work, I enjoy spending time at the park for leisurely walks, indulging in video games, and watching cricket matches.

Certifications:
– Bachelor of Science in Computer Science
– Postgraduate in ICT Solution for Business

Lawrence.Mironsky@teleco.ca

The best part of my job is when my customers are happy with the outcome of the issue they reported. Teleco™ has lots of fun people to work with. Away from work, I spend time camping with my family.

I’ve been with Teleco™ since: November 21, 1991

Certifications:  Avaya IP Office™ Platform, Fall Protection Training, POST (Petroleum Oriented Safety Training, Asbestos Awareness Training, Health and Safety Awareness Training for Workers, WHMIS Training, First Aid Training, Confined Space Training, Propane Training

Sean.Andrew-Cotter@teleco.ca

807-346-7287

I am the Information Systems Manager and I program & troubleshoot phone systems, networks, switches, routers, servers—all information system’s stuff

I like helping people and the challenge of developing useful solutions for staff and customers. I enjoy the constant learning of my job.

I like Teleco because it never feels like “work”. I enjoy what I do at Teleco We have great staff support, assistance, and excellent camaraderie.

I like spending time with my kids, curling, vegetable gardening, tinkering with technology, cooking/eating too much :), listening to science, skepticism, history and philosophy podcasts and reading on same topics, working out at the gym, downhill skiing, canoeing, Liverpool FC, da Bears, and classic rock.

Favourite Quotes

A wise man proportions his belief to the evidence.

David Hume

In matters of truth and justice, there is no difference between large and small problems, for issues concerning the treatment of people are all the same.

Albert Einstein

The whole problem with the world is that fools and fanatics are always so certain of themselves, and wiser people so full of doubts.

Bertrand Russell

What you do not wish for yourself, do not do to others.

Confucius

I’ve been with Teleco since: January 3, 2010

Certifications: Cybersecurity Fundamentals for Engineers, Avaya IP Office™ Platform, SSCA Sip Training from The Sip School, SSVVP Networking 4 Voice and Video over IP from the Sip School, Health and Safety Awareness Training for Workers

Telecommunications technician by trade. I’ve been installing and servicing radio, camera, security and networking equipment for many years. I enjoy learning new skills to expand my capabilities. Being able to bring a variety of knowledge allows me to be flexible and inventive with the solutions I come up with.

In my home life I enjoy working on a few of my hobbies when I have the time such as becoming a pro home cook, weekend carpenter and Squash player.

Working at Teleco has been great! Great working environment and supportive for continual advancement.

Certifications/Designations

• Axis Certified Professional
• Electrical engineering technician program
• Axis Network video Fundamentals
• Working at Heights
• Aerial Platform Training
• WHMIS

I graduated from Lakehead University with a major in Computer Science. I am thrilled to join Teleco as an IT Engineer, focusing on security system solutions and cloud phone systems. The dynamic and positive work environment at Teleco fosters growth and development, and I am eager to enhance my skills and contribute to the team.

Certifications

• Axis Certified Professional
• HBSc in Computer Science

Teresa.Brannan@teleco.ca

I enjoy finding solutions for clients that meet their needs and requirements. Clients leaving Teleco™ with a memorable, positive experience is what makes work fun.

The best thing I like about working at Teleco™ is the team atmosphere and meeting new people on a daily basis.

I have two dogs and love spending as much time with them possible. Family is very important to me. My family lives out of town but cherish any time I do get to spend with them. I enjoy spending time outdoors, walking, swimming and camping when I get a chance and love to travel.

I’ve been with Teleco™ since: March 25, 1999

Jonathon.Taylor@teleco.ca

I’ve been with Teleco for a while now and I enjoy seeing the difference we put on clients faces each and everyday when we are able to help them get the best phone and plan for their needs.

I’ve been fortunate enough to take several training classes with Apple Canada and have earned the designations of Apple Master and Apple Product Professional. These training sessions have
given me extensive knowledge surrounding the entire Apple Ecosystem, meaning that I am able to figure out and solve most issues that arise within the Apple Ecosystem.

Having different clients from all walks of life come into the store everyday and hearing their stories; and knowing that I have done everything I can to make their experience the best it can be, is
probably the best part of my job.

I do a lot of traveling each year, mostly within Canada but occasionally overseas; the best spot I’ve visited so far is Lucern, Switzerland. The crisp mountain air, the beautiful landscapes and
the friendly people made this my favourite place to visit so far. The next big trip I am saving up for is to visit Phuket and Chiang Mai, Thailand.

I’ve been with Teleco™ since: December 8, 2015

My name is Parth Pathak and I have done my Digital Marketing from Confederation College. I came to Canada in 2019 and loved Thunder Bay a lot. I moved to Toronto for a couple of months but did not like it there with all the traffic and chaos. So, I came back to Thunder Bay and started working for Subway.

I have just started working here at Teleco and I already feel at home with the atmosphere. I try to stick to the one rule that I always follow: “Keep the customer happy and satisfied.” I will try that everyday here at the store.

I am more of a nature person so, I usually go sightseeing, hiking, or camping at our beautiful nature places or at conservation areas. I also like to take pictures of nature that goes directly on to my Instagram profile. Along with that, I love travelling and have been to almost all the parts of Canada.

Looking forward to grow myself and achieve everything that I can.

I have been at TELECO since August 16 2022.