Staff Bio’s

Frank Littlefield

Frank Littlefield

President for Landline and Wireless Divisions


The most rewarding part of my role is knowing that we created something that gainfully employs approximately 25 people (at one time when we owned the stores in the western provinces, it was close to 100) and most have families in this community and this is how they are supported.

Teleco™ also supports many great causes here in Thunder Bay and this, too, is very rewarding to give back to the community we were raised and love.

I enjoy, first and foremost, the people I work with and second, the business is in a continuous state of change, so there is something new every day.

In my spare time, I enjoy camp, golf, Arizona, and spending time with my family.

Read Frank’s Story

I’ve been with Teleco™ since: 1985

Penny Belluz

Penny Belluz

Director of Operations


It’s great to work for a local organization with a team that cares about what we do for our customers.

The most rewarding part of my job is hearing feedback in the community about a great customer service experience they had with one of our Teleco™ team members.

It’s these things that makes me proud to be part of an organization where everyone works together to provide the best customer experience and recognizes that it’s the small things that make a difference. Each of us regardless of position depends on each other for our success and ultimately separates us from our competition.

The best thing about working at Teleco™ is the ability to react quickly and implement change if it benefits our clients. We don’t have a lot of red tape and if it’s great that we can organically alter or modify our processes if it’s for the best interest of our customers.

We are in the communication industry which is constantly changing and improving and we need to adapt with it to also improve and be efficient, effective and transparent with the services we provide our customers. I also like the fact that every member of our team is a valued member and not just an employee with an employee number. I know their families and what they like to do in their spare time and at Teleco™ we try to empower a work-life balance approach. Work is important but so is family!

My favourite thing to do in my spare time is spend time with my husband and my two sons at our camp. There’s nothing better than being out there with them fishing, spending quality time with other family members and friends and a nice glass of wine.

I’ve been with Teleco™ since: November 3, 1996

Certifications:  Avaya Scopia™ Solution, Avaya SME Communications, Avaya Contact Center Solutions for IP Office, Avaya IP Office™ Platform, Health and Safety Awareness Training for Workers, Health and Safety Awareness Training for Supervisors, WHMIS Training, First Aid Training

Ryan Johnson

Ryan Johnson

Director of Sales and IT


The most rewarding part of my job is designing solutions for our customers that leverage new technology. The sense of accomplishment that comes from helping to make my customers more profitable and competitive in their space is what keeps me fully engaged in my industry.

When you are able to achieve a great sense of accomplishment at work while pairing that with a truly incredible organization, the sky is the limit for success. Teleco has been and will continue to be a pillar in our market because of the people we employ and the shared vision of exceptional customer experiences.

In my free time I most enjoy spending time with my three young children, they are full of life and keep me young at heart. I enjoy most outdoor sports with the most recent interest in improving my golf game!

I’ve been with Teleco since: February 2012


  • Avaya: SMB Sales & Design
  • Avaya: Midmarket Sales & Design
  • Avaya: Video Conferencing Sales & Design
  • HPE: Networking Sales & Design
  • HPE: Printers Sales & Design
  • HPE: Server Sales & Design
  • WatchGuard: Networking Sales & Design
  • Cisco: Networking Sales & Design
  • Cisco: BE4k Sales & Design
  • Microsoft: OLP Sales & Design
  • Microsoft: Office 365 Sales & Design
  • Cloud: VOIP & Workspace Sales & Design
  • Ubiquiti: Wireless P2P Sales & Design
  • Structure Data Cabling: Copper & Fiber Sales & Design

Landline Staff

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Richard Martin

Richard Martin

Business Account Manager


Most rewarding part of my job would be applying the knowledge I have learned in this new industry to be able to offer a customer the exact solution they need for their needs. Not only meeting but exceeding their expectations in the process.

I love the family/team atmosphere that comes along with working for Teleco™. It is also great working for a locally owned company that has a positive and recognized track record within our community.

I am an active member in the Hillcity Kinsman men’s service group. We spend time organizing/running fundraisers to contribute the proceeds to our local charities.

I also have a 7 year old son who is the biggest part of my life. Being a father and sharing all the moments that come along with that is something that is extremely valuable to me.

Spending time outdoors (winter or summer) is something I take advantage of whenever possible. One last thing would be that I have a passion for building things. Whenever the opportunity comes about to be involved in a building/construction project I am immediately interested…. And when those projects aren’t there waiting to be done I will normally create a new one 🙂

I’ve been with Teleco™ since: October 6, 2014

Certifications:  Avaya SME Communications, Health and Safety Awareness Training for Workers

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Spencer Graham

Spencer Graham

Customer Relationship Manager


The most rewarding aspect of my job is interacting with our clients and providing them with solutions to help them grow their business.

What separates TELECO from the competitors? It all starts with our team! TELECO is a great place to work because of our team/ family environment. This is reflected in how we approach and communicate with our clients to ensure total satisfaction.

In the winter you can probably find me at the local outdoor hockey rink and in the summer on the golf course. I enjoy spending as much time as I can outside. I’m a huge Ottawa Senators fan as I grew up in that area. I enjoy travelling and spending time with family.

Favourite quote:
You miss 100% of the shots you don’t take. – Wayne Gretzky

I’ve been with Teleco™ since: March 17th, 2016

David Miedema

David Miedema

Customer Sales Advocate

I do various jobs at Teleco™ including cabling, installing and programming phone systems as well as MACs.

The most rewarding part of my job is there is always something new to learn about.

The best part about working at Teleco™ is the whole team. If you need help, there is always someone just a phone call way.

In my down time in like to do various hobbies of mine including gaming, playing golf or hockey, but my favourite thing to do is spending time with my family outdoors.

I’ve been with Teleco™ since: April 15, 2013

Certifications:  Avaya IP Office™ Platform, Belden Fiber Installation, Belden Copper Installation, Systimax SCS Installation and Maintenance, Commscope Uniprise Copper Installation, Commscope Uniprise Fiber Installation, Basic Underground Hard Rock Mine – Common Core program # 770225, Fall Protection Training, POST (Petroleum Oriented Safety Training, Asbestos Awareness Training, Health and Safety Awareness Training for Workers, WHMIS Training, First Aid Training, Confined Space Training, Propane Training

Adriana Crupi

Adriana Crupi

Landline Coordinator - Scheduling


Teleco is a family-orientated work place and have amazing co-workers that I consider as family.
Every day is a different challenge but having knowledgeable and caring staff to work with helps
accomplish terrific solutions for our customers.

My role is answering the phone and assisting customers with any concerns they may have.
Work closely with our install team and arrange where they need to be on a daily basis.

Adriana has been with Teleco since June 2006.

Seija Makelainen

Seija Makelainen



I’m the controller at Teleco™ and the most rewarding part of my job is that there is always a new project or challenge on the go!

I love the atmosphere at Teleco™ – it’s relaxed, our team is like a tight knit family and I look forward to coming to work everyday.

I was born and raised in Thunder Bay.  I attended Lakehead University and pursued my Chartered Professional Accountant designation while working for a local accounting firm. I love everything about this city and Teleco™ being local was a huge part of my decision to continue my career here.

Outside of work, I’m wear many hats. I’m a musician at heart and have a growing family. I enjoy spending time in the outdoors in the summer and love to relax on the cold winter days. I also enjoy teaching and coaching so I am an active CPA Mentor who coaches students in achieving their CPA designation.

“The only way to do great work is to love what you do. -Steve Jobs”

I’ve been with Teleco™ since: February 17, 2015

Lawrence Mironsky

Lawrence Mironsky

Senior Technician

The best part of my job is when my customers are happy with the outcome of the issue they reported. Teleco™ has lots of fun people to work with. Away from work, I spend time camping with my family.

I’ve been with Teleco™ since: November 21, 1991

Certifications:  Avaya IP Office™ Platform, Fall Protection Training, POST (Petroleum Oriented Safety Training, Asbestos Awareness Training, Health and Safety Awareness Training for Workers, WHMIS Training, First Aid Training, Confined Space Training, Propane Training

Rob McLennan

Rob McLennan

Senior Technician

I am a senior Landline technician and specialize in phone system installs, moves, adds and changes as well as data cabling.  The most rewarding part of my job is to see a happy customer after a service has been completed for them. What I like the best about working at Teleco™ is the small company feel.  If there is a problem or issue to be dealt with, you can just walk across the office and speak face-to-face with the person involved.

In my off time I like to spend time with my family at our cottage in the Ignace area. We love to fish and bird hunt there.

I’ve been with Teleco™ since: December 15, 1985

Certifications:  Avaya IP Office™ Platform, Belden Copper Installation, Systimax SCS Installation and Maintenance, Commscope Uniprise Copper Installation, Commscope Uniprise Fiber Installation, Fall Protection Training, POST (Petroleum Oriented Safety Training, Asbestos Awareness Training, Health and Safety Awareness Training for Workers, Health and Safety Awareness Training for Supervisors, WHMIS Training, First Aid Training, Confined Space Training, Propane Training

Gerry Berezowski

Gerry Berezowski

Senior Technician

At Teleco, I’m involved in business phone system design and installation, service, and engineering.

I really like to installing systems that I have designed specifically for a certain customer. After designing the business phone system, also get to install the system which is very gratifying.  I  also like traveling to different towns to work on a job.

I enjoy working at Teleco because I work with the best group of coworkers.

I enjoy camping fishing hunting and trapping.

I’ve been with Teleco™ since: March 1, 1986

Certifications:  Belden Fiber Installation, Belden Copper Installation, Systimax SCS Installation and Maintenance, Commscope Uniprise Copper Installation, Commscope Uniprise Fiber Installation, Basic Underground Hard Rock Mine – Common Core program # 770225, Fall Protection Training, POST (Petroleum Oriented Safety Training, Asbestos Awareness Training, Health and Safety Awareness Training for Workers, WHMIS Training, First Aid Training, Propane Training

Dan Cross

Dan Cross

Technician Manager

I am a Technician in the Service Department. Service guy so he would not be running cable but would be the guy to fix whatever the customer doesn’t have working at the time – no voicemail, phone that’s dead, no dial tone etc.

The most rewarding part of my job is being able to help people solve their problems.

I love the people I work with. They are what I would call my work family. I also love problem solving. A large part of my day, is finding solutions for different technical issues. It is gratifying to be able to do this on a daily basis.

My interests are spending time at the lake & fishing. I am a big Chicago Bears fan. I also enjoy watching hockey. Go Blackhawks! Each Spring, I coach my kids’ soccer teams. We are always keeping busy with our children’s extracurricular activities. The biggest and best thing for me is spending time with my wife Sue and our three children.

I’ve been with Teleco™ since: April 22, 2013

Certifications:  Avaya IP Office™ Platform, POST (Petroleum Oriented Safety Training, Asbestos Awareness Training, Health and Safety Awareness Training for Workers, WHMIS Training, First Aid Training, Confined Space Training, Propane Training

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Sean Andrew-Cotter

Sean Andrew-Cotter

IT Manager


I am the Information Systems Manager and I program & troubleshoot phone systems, networks, switches, routers, servers—all information system’s stuff

I like helping people and the challenge of developing useful solutions for staff and customers. I enjoy the constant learning of my job.

I like Teleco™ because it never feels like “work”. I enjoy what I do at Teleco™ We have great staff support, assistance, and excellent camaraderie.

I like spending time with my kids, curling, vegetable gardening, tinkering with technology, cooking/eating too much :), listening to science, skepticism, history and philosophy podcasts and reading on same topics, working out at the gym, downhill skiing, canoeing, Liverpool FC, da Bears, and classic rock.

Favourite Quotes

A wise man proportions his belief to the evidence.

David Hume

In matters of truth and justice, there is no difference between large and small problems, for issues concerning the treatment of people are all the same.

Albert Einstein

The whole problem with the world is that fools and fanatics are always so certain of themselves, and wiser people so full of doubts.

Bertrand Russell

What you do not wish for yourself, do not do to others.



Sean is an author on the Teleco Blog. Sean’s posts.

I’ve been with Teleco™ since: January 3, 2010

Certifications:  Avaya IP Office™ Platform, SSCA Sip Training from The Sip School, SSVVP Networking 4 Voice and Video over IP from the Sip School, Health and Safety Awareness Training for Workers

Michael Gratton

Michael Gratton

Inventory Manager


I like the the constant learning at Teleco™ and everyday there is something new to figure out.

I like working here because of the people and atmosphere. It’s amazing and it is always a fun day at work. Oh…and the BBQs!

I like spending time with family and taking my dogs for walks.

I’ve been with Teleco™ since: January 9, 2012

Alan Auld

Alan Auld

IT Consultant


I am an IT Consultant here at Teleco.  I’ve carried a Microsoft Certified Systems Engineer certificate since 2001.   Working primarily with our clients there is incredible job satisfaction knowing you made a difference in life as well as their business.  In the ever changing world of IT technology I really enjoy sharing my knowledge and empowering clients to improve their productivity.   Keeping up with the changes requires constant upgrading and learning.  Teleco realizes this and encourages us to stay on top by giving us the time and resources we need to stay current.   Having worked in IT for over 20 years I’ve seen a lot.  There’s nothing better than going to a work environment that fosters growth, has staff you consider friends,  and has a few laughs along the way.  An old friend once told me “If you love what you do it won’t feel like work“.   I’ve been here almost a year and the days are flying by.

While not at Teleco I enjoy shooting breath taking images with my drone, playing my left handed guitar and spending time with my wife and daughters….hmm, maybe I should change the order.  They might be reading this!  Before joining, I read the bio’s of the staff and was intrigued by the family atmosphere here.  It’s all true.

Favourite quote: “You can log off anytime you like, but you can never leave”  Ok, it’s not a quote but it’s a nerd’s interpretation of Hotel California.  Cheers,

Alan has been with Teleco since May, 2017

Geoffrey Holtby

Geoffrey Holtby

IT Technician

As a technician here at Teleco, I get to work with a variety of different clients every day, helping them with anything from administering their voicemail system, to troubleshooting their computer network, to installing a whole new business phone system or implementing a modern Voice Over IP solution.
That variety is what makes working at Teleco so rewarding. I never know what I’m going to be doing next week, but I know it’s going to be something interesting where I’m helping local businesses solve problems to make sure that the technology they rely on runs as smoothly as possible.
In the time I’ve been working here, I’ve learned new skills, met lots of interesting people and I’m proud to have become part of a fantastic team.
In my spare time, I’m an avid cyclist, an enthusiastic cook, and a dabbler in photography.
I’ve been with Teleco since May 2017
Jesse Johnson

Jesse Johnson

Junior Technician

My name is Jesse Johnson I am a junior technician at Teleco Landline.

The thing I enjoy the most about my position is the feeling of pride in a job well done . I like being able to go into a job, plan it out, execute that plan to completion and then leave the job having pleased the customer.

TELECO is a forward thinking company and I like that the best about the company. There is always something new to offer the customer and install or learn about and so many knowledgeable co-workers willing to help without question.

I’m a bit of a workaholic but when I’m not pulling cables you can find me and my camp with my kids, fishing or out for a hike with my dog.

Other Certifications: Basic Underground Hard Rock Mine – Common Core UG 1,2 & 12, Railsafe

I’ve been with Teleco™ since: April 2017

Certifications:  Fall Protection Training, WHMIS Training, First Aid Training

Wireless Staff

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Teresa Brannan

Teresa Brannan

Wireless Business Account Manager

I enjoy finding solutions for clients that meet their needs and requirements. Clients leaving Teleco™ with a memorable, positive experience is what makes work fun.

The best thing I like about working at Teleco™ is the team atmosphere and meeting new people on a daily basis.

I have two dogs and love spending as much time with them possible. Family is very important to me. My family lives out of town but cherish any time I do get to spend with them. I enjoy spending time outdoors, walking, swimming and camping when I get a chance and love to travel.

I’ve been with Teleco™ since: March 25, 1999

Jonathon Taylor

Jonathon Taylor

Retail Sales Manager

I’ve been with Teleco for a while now and I enjoy seeing the difference we put on clients faces each and everyday when we are able to help them get the best phone and plan for their needs.

I’ve been fortunate enough to take several training classes with Apple Canada and have earned the designations of Apple Master and Apple Product Professional. These training sessions have
given me extensive knowledge surrounding the entire Apple Ecosystem, meaning that I am able to figure out and solve most issues that arise within the Apple Ecosystem.

Having different clients from all walks of life come into the store everyday and hearing their stories; and knowing that I have done everything I can to make their experience the best it can be, is
probably the best part of my job.

I do a lot of traveling each year, mostly within Canada but occasionally overseas; the best spot I’ve visited so far is Lucern, Switzerland. The crisp mountain air, the beautiful landscapes and
the friendly people made this my favourite place to visit so far. The next big trip I am saving up for is to visit Phuket and Chiang Mai, Thailand.

I’ve been with Teleco™ since: December 8, 2015

Haydon Voth

Haydon Voth

Sales Associate

I’ve only recently starting working at Teleco™, and I can already see the numerous reasons why we are the preferred service provider of so many customers. I take pride in knowing that I, as well as the rest of our team, are able to make the process of buying phones and choosing plans so much easier for the public. One of the many rewarding aspects of the job is seeing how happy we make customers by relating to their individual lives and offering our full assistance. It gives me a sense of accomplishment when the customer tells me that they will return whenever they need assistance because they trust our staff over other providers.

When I’m not working at Teleco™, you might find me hiking around the various conservation areas and forests that surround Thunder Bay. On top of hiking, I love photography and music. I generally spend my time taking pictures in nature during the summer, while in the winter I like to stay in and play guitar with my family and friends.

I look forward to expanding my knowledge of the technology that we deal with to the point that I can be a considerable factor in the already stellar reputation that Teleco™ has. Furthermore, I would like to increase my relationship with the company, and more importantly, each individual member of the team.

I’ve been with Teleco™ since: December 11th, 2017

Evan Littlefield

Evan Littlefield

Working with the team at Teleco has really provided me with an understanding of the way customer service should be demonstrated. I enjoy providing the easiest and seamless interactions with customers, making sure they enjoy not only their potential new cellular device, but ultimately their time spent with us here at Teleco.

On my days off, I enjoy spending as much time as possible at any one of the golf courses in town. You will either find me teaching, or testing my own skills as I have been a teaching & playing professionally since 2017. This has allowed me the opportunity to compete in the STAAL Foundation Open at Whitewater Golf Club, as well as other events across North America. Off the course, I will have my feet up out at camp, taking the dog for a walk, or enjoying time spent with my family.

I attended Western New Mexico University for general business while playing NCAA Athletics, graduated from Niagara College with a Professional Golf Management Degree as well as a Business Diploma in 2016.

I have been working with Teleco since December 2019, learning something new from our great staff here every day as well as expanding my knowledge of cellular devices and services.

Whether you are looking for a new cell phone, some information to keep you up to date, or a friendly face to chat about the 84 at Strathcona, come on down and say hi at Teleco!

Manny Rajasekaran

Manny Rajasekaran

Technical Sales Representative

I am currently working in Wireless sales and service with TELECO. This is my first job after I graduated from Lakehead University with my Masters in Electrical Engineering. I am very happy to work with friendly colleagues. The best part of my job is to find and analyze the needs of different customers and update myself to the recent technologies and trends to answers all the queries from customers and help them to make sure that everyone gets the right product with great customer service. I am always willing to learn new technologies and share my knowledge with everyone.

I like watching Sci-fi movies and enjoy playing cricket with friends.


” There is nothing wrong with dreaming a luxurious life. what needs to be taken care of is not let need become greed. Because needs can always be met, but greed can never be fulfilled.”

— Rajnikanth 

I have been with TELECO since May 9, 2019