What is DID or Direct Inward Dialing

DID stands for direct inward dialling. It's a feature a telephone numbers to be associated with one or more telephone lines. DID  allows a personal number to be assigned to each employee without having to have a separate physical phone line. This allows telephone traffic to be split up and managed more easily. It also saves you money. So if your company had…

​Six Keys for Successful Business VoIP Phone Service

Six Keys for Successful Business VoIP Phone Service Business VoIP phone service offers the potential to improve upon traditional phone service and greatly reduce costs for businesses worldwide. Yet, many small and medium business owners remain wary of VoIP technology. This is possibly due to past bad experiences with early and inferior versions of the systems, or because of bad press related…

3 Questions You Need to Ask Before You Get a Business VOIP Provider

Business Phone Services: 3 Questions You Need to Ask Before You Get a Business VOIP Provider A business VOIP service will save you time and money. That's why it is a great move to select a good provider for your business phone services. However, all VOIP providers are not the same. Like most offers in life, there are good deals…

Top 3 Business Phone Features Our Avaya IP Office Customers Love

Good communication systems are crucial for businesses to thrive. Businesses with the best communication systems tend to be the most effective for obvious reasons i.e. client communication can be received effectively and acted upon immediately. At the centre of all communication systems are phone systems. Phone systems are undoubtedly the most effective and popular communication systems because they are fast,…

6 Mistakes You’re Making With Your New Business Phone System That is Costing You Money

You’ve done everything right this time round! You took the advice of a qualified business phone expert and installed the newest and best business phone system you could get your hands on. (This was after a phone business expert carried out a thorough analysis of your business, staff and customer needs as well as your growth potential). In a nutshell,…