Managed IT services is rapidly becoming one of the hottest solutions in business today because it dramatically improves an organization’s profitability, frees up internal resources, and offers a unique competitive advantage.  Simply put, managed IT services are designed to assist companies in maintaining and supporting their network and IT infrastructure with the assistance of an outsourced managed services provider (MSP). Types of services may include remote network monitoring, programming and reporting (24/7), firewall monitoring, intrusion detection, preventative…

Is Your Telecommunications Technician Certified? If Not, Your Voice & Data System Could Be in Big Trouble Telecommunications is a very dynamic industry that is constantly being enhanced by new technology. The technology is changing so rapidly that it’s vital for companies to ensure that their telecommunications provider stays on top of it. Unfortunately, too many businesses today continue to…

DID stands for direct inward dialling. It's a feature a telephone numbers to be associated with one or more telephone lines. DID  allows a personal number to be assigned to each employee without having to have a separate physical phone line. This allows telephone traffic to be split up and managed more easily. It also saves you money. So if your company had…

Six Keys for Successful Business VoIP Phone Service Business VoIP phone service offers the potential to improve upon traditional phone service and greatly reduce costs for businesses worldwide. Yet, many small and medium business owners remain wary of VoIP technology. This is possibly due to past bad experiences with early and inferior versions of the systems, or because of bad press related…