News

Cloud Voice Makes Small Companies Look Like Big Business

THUNDER BAY, ON – August 19, 2022 Small businesses have been drawn to VoIP technology because of the substantial cost savings they gain when making the switch. However, as VoIP has continued to evolve over the years and moved into the “cloud”, small businesses have begun to leverage VoIP in new ways to gain competitive advantages in their respective industries.…

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August 2022 Newsletter | 5 Ways Teleco is Helping Local Businesses Improve Customer Service Today

  5 Ways Teleco is Helping Local Businesses Improve Customer Service Today Companies that excel at customer service outshine their competitors and gain a competitive advantage.  Here are 5 ways our VoIP uCloud clients boost customer satisfaction with these 5 features. Voicemail to Email  -  Respond quicker to a missed call and become more efficient with this feature Call Recording  -  Ensure the quality…

Tech Tip Tuesday

Tech Tip Tuesday | Music on Hold

Music on Hold - uCloud Tuesday August 9th, 2022 In this weeks Tech Tip, IT Technician Geoff Holtby  walks you through how to setup the Music on Hold feature.  This great feature lets your customers listen to music while they wait on hold. To view all of our tech tips click here. Watch it below or on our YouTube channel.…

Teleco Integrates Business Phone Systems to Microsoft Teams to Increase Customer Collaboration, Productivity and Profitability

THUNDER BAY, ON – July 22, 2022 TELECO , a leading managed technology services provider (MTSP), recently announced that the company is proactively integrating business phone systems seamlessly into Microsoft Teams to boost collaboration, productivity and profitability. Microsoft Teams has now become the most widely used business collaboration platform across most industries. Teleco is helping businesses maximize their utilization ofMicrosoft…

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