Beyond the Ringing: The Strategic Impact of On-Hold Music and Messaging

Beyond the Ringing: The Strategic Impact of On-Hold Music and Messaging Every detail matters when creating a positive and memorable customer experience in the dynamic and competitive business world. One often overlooked aspect that can significantly impact customer perception is music on hold and on-hold messaging. Particularly during the holidays, when businesses are bustling with activity, incorporating a harmonious hold…

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Beyond the Cloud: Navigating Internet Outages with Teleco’s VoIP for Uninterrupted Business Communication

Ensuring uninterrupted communication is paramount in today's business landscape, and a dependable telephony system plays a pivotal role in achieving seamless connectivity.  One prevalent concern voiced by clients transitioning from on-premise hardware to VoIP pertains to the potential vulnerability of their phone systems in the event of internet disruptions.  Addressing this valid concern head-on, our Cloud VoIP business phone system…

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Flower Shop

The Benefits of VoIP for Small Business: Why You Should Make the Switch

In today's digital age, businesses need to stay connected with their customers and employees to remain competitive. Voice over Internet Protocol (VoIP) technology has emerged as a valuable tool for businesses of all sizes, especially small businesses. VoIP technology enables businesses to make and receive calls over the internet instead of traditional phone lines. Adopting VoIP technology can bring several…

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Tech Tip Tuesday

Tech Tip Tuesday | T53W | T54W Overview

Tuesday January 24th, 2023 In this weeks Tech Tip, we walk you through the basic usage of the T53W and T54W phones.  The difference between them is a colour screen.  To view all of our tech tips click here. Watch it below or on our YouTube channel. Don't forget to like and subscribe so you don't miss our next tip!…

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Tech Tip Tuesday

Tech Tip Tuesday | Stay Connected with VoIP

Tuesday December 6th, 2022 In this weeks Tech Tip, IT Technician Geoff Holtby  walks you through how to stay connected with our VoIP solution.  This is especially handy during the holidays. To view all of our tech tips click here. Watch it below or on our YouTube channel. Don't forget to like and subscribe so you don't miss our next…

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