Maximizing Efficiency: Why VoIP Outperforms Cell Phones for Businesses

Effective communication lies at the heart of success in today's dynamic business landscape. Small businesses often find themselves at a crossroads, deciding between traditional cell phone solutions and embracing cutting-edge VoIP technology. While cell phones may seem convenient, they usually fail to deliver the efficiency and productivity necessary for business growth and exceptional customer service. At Teleco, we advocate adopting…

Unlocking the Magic: Your Holiday Phone System Preparedness Guide

'Tis the season to make your business shine, and what better way than ensuring your phone system is primed for a seamless and festive experience! From warm greetings to uninterrupted connectivity, our Holiday Phone System Preparedness Guide has you covered. Here's how you can make your business sparkle this holiday season: Holiday Greetings Record or update your voicemail and automated…

Beyond the Cloud: Navigating Internet Outages with Teleco’s VoIP for Uninterrupted Business Communication

Ensuring uninterrupted communication is paramount in today's business landscape, and a dependable telephony system plays a pivotal role in achieving seamless connectivity.  One prevalent concern voiced by clients transitioning from on-premise hardware to VoIP pertains to the potential vulnerability of their phone systems in the event of internet disruptions.  Addressing this valid concern head-on, our Cloud VoIP business phone system…

Choosing Wisely: Business-Grade vs. Consumer Devices for Optimal Business Performance

As a savvy small business owner, resource allocation is key to your success, and choosing Business-Grade vs Consumer Devices can become difficult. While seeking cost-effective solutions is natural, the allure of budget-friendly gadgets from regular stores might not be the wisest move for your business's longevity. In this blog post, we'll delve into the pivotal distinctions between technology tailored for…

Learn to program IPO series: ICR

In today's blog you will learn about the Incoming Call Route and how it is used to direct calls from the dial tone provider to the destination on your PBX (phone system). This destination most commonly would be an AA (auto attendant), 1 deskphone phone, a group of deskphones, or voicemail prompt. In Manager go to the Incoming Call Route…