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Unified Communication – Uncomplicated

[vc_row][vc_column][vc_column_text] Unified Communications (UC) may sound complicated or something only accessible to larger enterprise businesses but don’t be intimidated by the term. Simply explained, Unified Communications is the ability to integrate (unify) multiple methods of communication within your business or organization regardless of size. Hosted VoIP with Unified Communications is a single platform that combines your business phone system, voicemail,…

​Is the desk telephone dying?

Why not just use cell phones, email and chat tools? While this solution may work for a one man/woman business, it will not work well at all for a larger company....so most businesses. You might say "Well, I already own a cell phone so it will cost me more to have a phone system as well". That is true except…

How to create a Hot Desk user

Hot Desking allows any one in the office to login to any office phone and use that phone as if it was their own personal office phone. This article will discuss how to set up a Hot Desk user. You need to set up passwords. We have videos below if you prefer to learn through watching. After pulling a config from…

What is Hot Desking?

Hot Desking lets you login to any office phone to make it your own in less than 10 seconds. This avoids reprogramming or re-wiring and gives you access to your extension anywhere in your office. According to Avaya, the award manufacturer of business telephones, "Hot Desking allows users to log in at another phone. Their incoming calls are rerouted to…