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IT Managed services

IT services comes in a variety of flavours but rendered down to 2 main options: Managed service model and break/fix service model. Below are definitions of both models: Managed Service model A managed services provider (MSP) is most often an information technology (IT) services provider that manages and assumes responsibility for providing a defined set of services to its clients…

​Is the desk telephone dying?

Why not just use cell phones, email and chat tools? While this solution may work for a one man/woman business, it will not work well at all for a larger company....so most businesses. You might say "Well, I already own a cell phone so it will cost me more to have a phone system as well". That is true except…

Hosted Phone System

[vc_row][vc_column][vc_column_text]A hosted phone system is a phone system in the Cloud not at all like the image above. This image shows a system at the beginning of telephony and a Cloud system is the latest in technology. As you likely know the Cloud refers to the collection of computers somewhere and all over the Internet. Phone systems do not need…

Wireless Access Point (WAP) solutions

Most routers provided by ISPs (Internet Service Providers) are equipped with a built in (W)AP. This hardware scenario is often fine for home use but usually does not work well in the business environment for many reasons. One AP can typically connect to 30 active devices within 100 or so metres of open air. If you need more than 30…

Now I see you…

Why would you want surveillance video for your business? One of the biggest benefits is a deterrent to crime and theft prevention. Another benefit would be monitoring punctuality or productivity of staff. A record of activity can be stored to be reviewed later. So footage from stored videos can help you make correct and fair decisions when settling disputes and…

Been Busy…

I am behind schedule in posting my blog article this month. We are quite busy at Teleco...it is a good problem to have...I have 12 IP Office systems currently on the bench getting ready to install in the next few weeks and a couple more that will need to be provisioned in the next week or two. So as you…

Take and make calls from anywhere… almost

Sure, most of us have cell phones and we can make and take calls from anywhere already. But what if... you do not want to give out your cell number and you want people to call you at your deskphone; you only want to deal with one voicemail box; someone calls you on your landline and you are out of…

What is SIP?

Only the current big thing in telephony! SIP stands for Session Initiation Protocol and is a subset of Voice and Video over IP (VVoIP) or audio and video over the same network infrastructure that your data flows. That is, your data network and the Internet. SIP is everywhere and it is likely that the audio on the analogue lines entering…

Complacency breeds failure

Running a business is not easy. As a decision maker or business owner you want to spend time on the things that you are good at and make you money. If your business is big enough or you want your business to grow, you cannot do it all yourself. You have expert staff to do the things they are good…

CAT6/6A data cables are NOT created equally

There is a huge variety of products on the market. You can buy cheap cable at the local hardware store or at many online retailers. There is no governing body that tests cables and stamps them as CAT6 or 6A or has teeth to rectify an abuser of the specification. Buyer beware. Blue Jeans Cable did a test to follow…