Leading MTSP Utilizes Sophisticated Change Management and Inventory Asset Software to Keep SMBs Secure, Efficient and Profitable
THUNDER BAY, ON – April 23, 2024 – Teleco, a leading managed technology services provider (MTSP), announced today they’ve unveiled new technology which will help optimize customer networks. One of the central challenges facing every small to mid-sized business (SMB) is how to keep their technology infrastructure running smoothly as they continue to grow. As organizations scale, networks typically go through a growth curve in terms of complexity. Teleco has made an investment into one of the latest change management and inventory asset software technologies in order to ensure that their customer networks remain at peak performance as they ascend through these new phases of business.
With employees bringing their own devices onto a network, company devices fluctuating between being under-warranty and out-of-warranty, changing headcounts and a litany of new cloud-based apps being used to keep the company productive, organizations are often quickly overwhelmed by the staggering complexity of all those various factors. Teleco has taken a leadership position by investing in technology that ensures accurate, immediate insight across the IT technology stack and highlights what changes were made across all systems at any time. Comprehensive documentation included in this technology holds third-party vendors accountable and can do wonders to preserve critical customer relationships, reduce liability, etc.
Penny Belluz, Director of Operations of Teleco stated, “Businesses can only grow as fast as their network can perform. Teleco thoroughly monitors our customers’ infrastructure, hardware and software assets, and any changes that may occur because of employee interaction with their network. We know immediately who at a company administered a change and how it contributed to the overall functionality of the rest of its IT systems, in real-time. Through a significant investment in the latest state of change management and inventory management technology, Teleco is elevating industry standards. This technology is indispensable for ensuring that the devices our customers rely on are constantly performing at their maximum potential. If I were an SMB, I would be suspect of working with any managed services provider that wasn’t leveraging this type of technology or providing this level of insight.”
ABOUT TELECO
Teleco is a locally owned Managed Technology Service Provider, committed to delivering innovative and cutting-edge solutions and products in Thunder Bay and Northwestern Ontario since 1985. A lot has changed in 39 years and we are proud of how we have evolved to understand our clients’ needs and assist them to implement and maintain technology to benefit their business.
As an outsourced Managed Technical Service Provider, we give businesses a lower cost alternative and a higher level of service. We are here to offer scalable solutions to help simplify and alleviate the IT issues that come with running a business. We strive to make your business our business and help clients with a proactive approach to all their IT spending by creating a reachable technology roadmap that is affordable. Our goal is to help business owners take control of their IT budget instead of being reactive. Working with you we create a strategic plan for all your technology for immediate improvements and sustainable growth over time.
