Do you experience crackling, static, screeching, popping, buzzing or ''hum'' noises on your phone line? If yes, you have a noisy phone line. Noisy phone lines pose many problems. First and foremost, they make phone conversations difficult (if not impossible). A noisy phone line can also affect your internet performance/speed if you are using a dial-up or DSL connection. It…
You may have heard some of the hype around home automatation or IoT in the news. When I look at it over the past couple of decades I see that some type of automation has be happening and improving for a while. We have had plug-ins on a timer that can turn devices like lights on at night automatically often…
The short answer is 'yes'. This is a black and white answer and in the real world, answers are more nuianced. As I ironically say sometimes "the gray area is where the fun is". A UPS is a device that does several things for your power hungry equipment. Firstly it provides power when the hydro mains are down. In the…
In today's blog you will learn about the Incoming Call Route and how it is used to direct calls from the dial tone provider to the destination on your PBX (phone system). This destination most commonly would be an AA (auto attendant), 1 deskphone phone, a group of deskphones, or voicemail prompt. In Manager go to the Incoming Call Route…
In this blog I will be covering adding and removing buttons on digital and IP phones for IP Office. I will be covering the basic button options that are used most of the time. Those are buttons like Appearance, Park, User, Twinning, Do not disturb, quick dial, and so on. There are over a 100 button options used for very…
