You may have heard some of the hype around home automatation or IoT in the news. When I look at it over the past couple of decades I see that some type of automation has be happening and improving for a while. We have had plug-ins on a timer that can turn devices like lights on at night automatically often…
The short answer is 'yes'. This is a black and white answer and in the real world, answers are more nuianced. As I ironically say sometimes "the gray area is where the fun is". A UPS is a device that does several things for your power hungry equipment. Firstly it provides power when the hydro mains are down. In the…
In today's blog you will learn about the Incoming Call Route and how it is used to direct calls from the dial tone provider to the destination on your PBX (phone system). This destination most commonly would be an AA (auto attendant), 1 deskphone phone, a group of deskphones, or voicemail prompt. In Manager go to the Incoming Call Route…
In this blog I will be covering adding and removing buttons on digital and IP phones for IP Office. I will be covering the basic button options that are used most of the time. Those are buttons like Appearance, Park, User, Twinning, Do not disturb, quick dial, and so on. There are over a 100 button options used for very…
Having a list of common numbers with easy access on your phone rather than on a sheet of paper taped to your wall makes sense in my world. So in this article I will show you how to add and remove shared contacts as well as personal contacts on an extension for the Avaya IP Office. You can add them…
