Choosing Wisely: Business-Grade vs. Consumer Devices for Optimal Business Performance

As a savvy small business owner, resource allocation is key to your success, and choosing Business-Grade vs Consumer Devices can become difficult. While seeking cost-effective solutions is natural, the allure of budget-friendly gadgets from regular stores might not be the wisest move for your business's longevity. In this blog post, we'll delve into the pivotal distinctions between technology tailored for…

Learn to program IPO series: ICR

In today's blog you will learn about the Incoming Call Route and how it is used to direct calls from the dial tone provider to the destination on your PBX (phone system). This destination most commonly would be an AA (auto attendant), 1 deskphone phone, a group of deskphones, or voicemail prompt. In Manager go to the Incoming Call Route…