In this series of blogs I will discuss and explain how to program some basic and more than basic features of IP Office.The features and programming in this series will be shown on release 10.1 and may differ from your release. You will also see differences in programming as no two systems are the same. Over the next couple of…
What is the benefit of a good looking, well designed and manageable cabling room/LAN room or network infrastructure? Sure it looks nice but network traffic does not care...or does it?. Why not shove all your equipment on a shelf in the IT person's office or under her desk? Why not have switches all over the building if you have run…
Free and open source software (FOSS) is amazing. Webopedia defines FOSS as "FOSS programs are those that have licenses that allow users to freely run the program for any purpose, modify the program as they want, and also to freely distribute copies of either the original version or their own modified version.". Open source has come along way in the…
IT services comes in a variety of flavours but rendered down to 2 main options: Managed service model and break/fix service model. Below are definitions of both models: Managed Service model A managed services provider (MSP) is most often an information technology (IT) services provider that manages and assumes responsibility for providing a defined set of services to its clients…
Why not just use cell phones, email and chat tools? While this solution may work for a one man/woman business, it will not work well at all for a larger company....so most businesses. You might say "Well, I already own a cell phone so it will cost me more to have a phone system as well". That is true except…
