Been Busy…

I am behind schedule in posting my blog article this month. We are quite busy at Teleco...it is a good problem to have...I have 12 IP Office systems currently on the bench getting ready to install in the next few weeks and a couple more that will need to be provisioned in the next week or two. So as you…

What is SIP?

Only the current big thing in telephony! SIP stands for Session Initiation Protocol and is a subset of Voice and Video over IP (VVoIP) or audio and video over the same network infrastructure that your data flows. That is, your data network and the Internet. SIP is everywhere and it is likely that the audio on the analogue lines entering…

How to create a Hot Desk user

Hot Desking allows any one in the office to login to any office phone and use that phone as if it was their own personal office phone. This article will discuss how to set up a Hot Desk user. You need to set up passwords. We have videos below if you prefer to learn through watching. After pulling a config from…

What is Hot Desking?

Hot Desking lets you login to any office phone to make it your own in less than 10 seconds. This avoids reprogramming or re-wiring and gives you access to your extension anywhere in your office. According to Avaya, the award manufacturer of business telephones, "Hot Desking allows users to log in at another phone. Their incoming calls are rerouted to…

Rebooting IP Office

Well, you have been instructed to reboot you phone system either by a Teleco staff or you have a need to reboot due to a programming change. There are a few ways to reboot: Immediate, Timed, or When Free. If you need to reboot without the need to make configuration changes then when in Manager select File ➞ Advanced ➞…